Toledo Openings

Toledo Openings

Case Manager - Full-Time, Supportive Housing, Toledo, OH

The Case Manager is responsible for helping stabilize families and individuals in crisis by providing resources and support to educate, empower, and encourage them in a safe, predictable environment. They will work directly with clients to develop and implement an individual service plan, based on their specific needs. May be required to obtain Community Health Worker certification and maintain a caseload upon receiving the same.

Essential functions

• The case manager will conduct an initial assessment of the client's needs, coordinate services, empower individuals and families to overcome barriers to achieving personal and professional goals, and develop strategies to address them.
• Works closely with clients to provide ongoing support in navigating available services and resources to meet their needs and offers appropriate referrals. Maintains regular contact with clients to track progress, adjust plans, and provide ongoing support. Acts as an advocate for client needs in the community.
• Assist clients in developing and working toward personal goals to help them gain independence. These goals may include creating a budget, searching for a job, preparing for a job, completing an education, attending life skills workshops/training, maintaining healthy relationships, or seeking spiritual growth.
• Connect clients with community resources, including housing, healthcare, mental health services, employment programs, and benefits assistance.
• Keep accurate case files, record client interactions, and report outcomes to supervisors in accordance with program and related funding requirements. Case files must be kept current and well-organized.
• Enter client data into applicable client-tracking databases and track and report relevant data for monthly statistics, grants, and other reporting needs.
• Assists the Program Coordinator in maintaining client statistics and completing activity reports.
• Teaches life skills, mentors clients, and advocates for client needs within the community or with partner organizations. The program might require periodic home visits. Each location may have additional specific responsibilities within local case management services.
• Performs other related duties, as assigned by the supervisor.

Qualifications

• Bachelor's degree from an accredited college or university in Social Work, Psychology, or Sociology, with 1-3 years of relevant work experience in social services, case management, or working with vulnerable populations, is highly valued
• Proficiency with Microsoft Excel and Word, and knowledge of local community resources.
• Maintain a current driver's license, with the ability to travel within the Diocese of Toledo.
• Successful BCI/FBI background check before employment and every 5 years.

Qualified candidates please submit cover letter, resume, and salary expectations to: humanresources@toledodiocese.org

(Posted August 26, 2026)